Processing and Shipping Policy

Accepted Payment Methods

Nonna's Pasta Sauce currently accepts Visa, Mastercard, American Express, Diners Club, Discover, JCB, Apple Pay, Google Pay, and "Shop Pay" (formerly known as Shopify Pay).  Please note, we do not accept checks of any kind.

Is Buying Online Safe?

Yes.  Our online store is hosted (all of information, design, etc. is stored) by Shopify.  Shopify is one of the top e-commerce platforms today, powering over 1,000,000 business' worldwide.  They are Level-1 PCI Compliant, protecting your Credit Card data.  Additionally, our store includes a 256-bit SSL certificate to keep all of your information, as well as our business information secure.  
 

U.S. Shipping Policy and Order Processing Times

Shipment Processing Time:  All orders are processed within 3-5 business days.  Orders are not shipped on weekends or holidays. 

If we are experiencing an unusually high volume of orders, shipments could be delayed a few days or more.  Please allow additional days in transit for delivery.  You will be notified if your order is affected.  If there is a significant delay in shipment of your order, we will contact you via email or telephone to discuss the matter on an order-by-order basis.  Should you have questions regarding your order, please contact our Customer Service team at shipping@nonnaspastasauce.com

Shipping Options, Rates, and Estimated Delivery Times

Shipping Charges for your order will be calculated and displayed at the time of checkout.  All Shipments are sent through the United States Postal Service via Express Mail.  For Express Mail Shipping estimates, please visit the USPS website for the most up-to-date information.  Please note that all Shipping times are only estimates, and only begin after the order is processed, not after the order is placed.  Delivery delays can occasionally occur.

International Shipping Policy

Nonna's Pasta Sauce does not ship outside of the U.S.

Shipment To P.O. Boxes or APO/FPO Addresses

Nonna's Pasta Sauce ships to addresses within the U.S., and U.S. territories only.

Customs, Duties and Taxes

Nonna's Pasta Sauce is not responsible for any customs and taxes applied to your order.  All fees imposed during or after shipping are the sole responsibility of the customer.

Shipping Costs

We are aware that some of our Shipping Costs are higher than we would like them to be.  Currently, offer up to 60% off traditional shipping prices.  Please keep in mind, because our products are shipped frozen, there are a lot of materials that go into the packaging and shipping of each order.  With all of that being said, we will continue working with our carriers to get shipping costs as minimal as possible.